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Categories: Customer & Community
10 prompts
Easy
NPS Follow-up – Variant 1
NPS follow-up strategy for [product]. Detractor engagement, promoter cultivation, closed-loop feedback process
Customer & Community
NPS follow-up strategy for [product]. Detractor engagement, promoter cultivation, closed-loop feedback process
Easy
Beta Program – Variant 1
Beta testing program for [product]. Duration, participant criteria, feedback channels, launch decision criteria
Customer & Community
Beta testing program for [product]. Duration, participant criteria, feedback channels, launch decision criteria
Easy
Case Study Interview – Variant 1
Customer case study interview guide for [product]. Discovery questions, business impact questions, quote extraction
Customer & Community
Customer case study interview guide for [product]. Discovery questions, business impact questions, quote extraction
Easy
Testimonial Request – Variant 1
Testimonial request email sequence for [product]. Initial request, follow-up, incentive options, usage rights agreement
Customer & Community
Testimonial request email sequence for [product]. Initial request, follow-up, incentive options, usage rights agreement
Easy
User Group – Variant 1
User group meeting agenda for [community]. Format: introductions, demo (20 min), panel discussion, networking, survey
Customer & Community
User group meeting agenda for [community]. Format: introductions, demo (20 min), panel discussion, networking, survey
Easy
Ambassador Program – Variant 1
Brand ambassador program structure. Eligibility, benefits, responsibilities, KPIs, engagement calendar
Customer & Community
Brand ambassador program structure. Eligibility, benefits, responsibilities, KPIs, engagement calendar
Easy
Referral Program – Variant 1
Referral program framework for [product]. Referrer incentive, referee discount, tracking mechanics, legal terms
Customer & Community
Referral program framework for [product]. Referrer incentive, referee discount, tracking mechanics, legal terms
Easy
Customer Feedback – Variant 1
Structured feedback collection for [product feature]. Survey questions (15-20), NPS framework, qualitative follow-ups
Customer & Community
Structured feedback collection for [product feature]. Survey questions (15-20), NPS framework, qualitative follow-ups
Easy
Support Documentation – Variant 1
Customer support playbook for [common issue]. Troubleshooting steps, solutions, escalation criteria, follow-up process
Customer & Community
Customer support playbook for [common issue]. Troubleshooting steps, solutions, escalation criteria, follow-up process
Easy
Community Program – Variant 1
Community building strategy for [product]. Events (monthly), engagement tactics, moderating guidelines, rewards structure
Customer & Community
Community building strategy for [product]. Events (monthly), engagement tactics, moderating guidelines, rewards structure